We specialise in refunds for consumers who have purchased home improvement products, roof coating, wall coating, double glazing, damp proofing, kitchens, solar panels, disabled beds and chairs, bathrooms, wet rooms and much more.
We protect consumers and get them refunds on all mis-sold and misrepresented products, goods and services.
We provide a refund service on behalf of all consumers, from all communities in the UK, undertaking complaints and refund claims against finance companies, credit card companies and other third parties who may be liable for your losses.
We provide our service to you from one of our dedicated consumer specialists, all who have extensive experience and understands the Consumer Protection Regulations and the law surrounding consumer rights, you couldn't be in better hands.
We provide unlimited calls (in both number and length) to deal with any consumer complaint issues, we prepare bespoke documents (including contracts and letters of complaint), we provide full support and on-going advice for all consumers who have been mis-sold to, lied to or deceived when purchasing products, goods or services from sales people.
Mis-selling is against the law, it is a forbidden practice and breaks all Consumer Protection Regulations.
The 2008 Regulations make misleading actions unlawful. An action by a trader is misleading if it contains false information or if it is likely to mislead the average consumer in its overall presentation”.
The 2008 Regulations make aggressive practices unlawful. Whether a trader has behaved aggressively is a question of fact, and depends on whether it significantly impairs or is likely to significantly impair the average consumer’s freedom of choice. It covers the use of harassment, coercion or undue influence. Pressure selling, doorstep sales people overstaying their welcome are examples of aggressive practices”. High Pressure "Show Home" on the day deals are examples of aggressive and coercive banned practices.
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