How to spot a rogue trader

Here at Trust Local, we’re dedicated to stopping rogue traders by only allowing reputable traders and businesses to advertise their services in our local online directory and magazine. Checking traders are properly qualified is one way of verifying they are who they say they are, but how else can you spot a rogue trader?

The cold caller

Reputable local traders are unlikely to knock on your door offering their services; it’s a fairly crude strategy and anyway, good traders are usually too busy to be marketing their skills in that way. That’s not to say all cold callers (welcome or not) are rogues but it’s advisable to get their business card and do some research on them first before considering whether to use them or not. Common doorstep ploys cold-callers try are saying things like they’ve noticed some potential problems with your roof, or that a tree in the garden looks unstable, your driveway needs resurfacing, etc. But don’t be pressured into making a snap decision. And if a cold caller gets too pushy or aggressive, call for help.

Cheap as chips

The old adage you get what you pay for is worth remembering and in the case of rogue traders that could mean next to nothing, or nothing worth paying for! Reputable traders charge fair rates for their services and are happy to give you a written quote first. Rogue traders simply want to lure you in with an offer that sounds too good to be true. They may give you a verbal estimate for the work, but always insist on a written quote, and preferably seek three quotes from different traders. Or stick with a local trader you’ve used before.

Keen as mustard

Another warning sign you may be dealing with a rogue trader is that they turn up unannounced and want to get started right away. This could be because they don’t plan to stick around very long or are trying to stay one step ahead of the local authorities. A trusted local trader will agree work days or weeks in advance and see the job through.

VAT free, cash only

Two more warning signs you’re dealing with a rogue trader are that their services come VAT free and they accept cash only for the work. Some smaller, reputable traders may not have to pay VAT but most will be registered and pay this tax as the law requires. Similarly, if a trader demands cash only, it suggests they’re trying to avoid paying tax or ensuring there’s no record of any transaction – something a trusted local trader will never do.