Telephone scam reported

South Gloucestershire Trading Standards would like to remind residents to be wary of unexpected telephone calls.

Officers are aware of calls being received by residents in South Gloucestershire where the caller implies they are from the Telephone Preference Service and go on to ask for debit or credit card details.

There have been many scams over the years using the organisation’s name with the aim of obtaining personal and financial details from members of the public. It is free to register with the Telephone Preference Service and they will never ask for financial or bank card details.

Instances such as these highlight the need for people to be vigilant when they receive unsolicited telephone calls. If you receive such a call, be suspicious. Never give out your personal or financial details over the telephone.

If you are at all in doubt, hang up!

If you feel you have fallen victim to such practices, or would like further advice, contact the Citizens Advice consumer service on 03454 04 05 06 (Monday to Friday, 9am to 5pm).