We always put our customers first and offer a cost effective, honest and professional service. If you need a quick and reliable plumbing service then don’t hesitate to call us.
Pinnacle Plumbing and Building Services is a well established family owned business with over 30 years of experience in all aspects of domestic plumbing, commercial plumbing, and building services. Fully licensed, Gas Safe certified and insured up to £10m, our team of professionals can turn your dreams into reality.
We can design from scratch wet rooms, family bathrooms, mobility bathrooms and much more. All our work come with a five year guarantee and we have been gas safe for over 30 years. All quotes are free of charge and we pride ourselves on always offering a reliable service.
We carry out boiler replacements, boiler servicing, repairs and fault finding, all at a very reasonable rates. We can fit pressurised cylinders and megaflows, whilst for our landlord clients we provide gas safe certification along with all aspects of plumbing from a leaking tap to plumbing a whole new house.
Reviews
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Reliability:
Bad
Courtesy:
Bad
Tidiness:
Bad
2.5/10
I called this company on 30th July after losing all cold water to my shower and bath.
After spending a long time investigating, Robert told me I was looking at a repair of around £2,000 or that I should replace the system with a new combi boiler. I explained that I was a first-time homeowner and that this was a huge, unexpected expense. I was charged nearly £300 for the visit.
Wanting a second opinion, I called another plumber. Within two minutes, he drained the affected pipe, restoring the cold water immediately. No major repair. No new boiler.
I contacted Robert to ask what I'd paid nearly £300 for and if i could have a partial refund. His response was, "His name must be Jesus..." followed by, "Joke's on you mug."
Looking back, it feels like my lack of experience as a new homeowner was used to push unnecessary, expensive work. The issue turned out to be a pipe that simply needed to be drained, and the dismissive, insulting response afterwards only reinforced my view. I found the whole experience unprofessional and completely unacceptable.
Review by Josh from Basingstoke
